Privacy Policy

Privacy Policy

Last Revised: June 14, 2019

Overview

Our Privacy Policy (“Policy“) explains how personal data is collected, used and disclosed by Cardin Software (“Cardin“, “we” or “us“) with respect to your access and use of the Cardin website at https://cardinsoft.com or any other Cardin tool, application or service, including those accessible through websites maintained, in whole or in part, by Cardin, or through mobile devices, applications or software (collectively, the “Service“) so you can make an informed decision about using the Service.

We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on this Policy the date it was last updated and notifying you via the Service. Your privacy is important to us, so we encourage you to review this Policy from time-to-time to make sure that you understand how any personal data you provide to us or is collected about you will be used.

We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you that changes have been made by indicating on this Policy the date it was last updated.  If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

What information does the policy cover?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Data”) that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage. As used in this Policy, the term “Personal Data” means information that specifically identifies an individual (such as name, user name or e-mail address), or information about that individual that is directly linked to personally identifiable information. 

Personal Data does not include anonymous information, nor does it include “aggregate” information, which is data we collect about the use of the Service or about a group or category of services or users, from which individual identities or other personal data has been removed. This Policy in no way restricts or limits our collection and use of anonymous or aggregate information.

What information we collect and how we use it?

Cardin Add-ons for Gmail and Outlook

In order to use the Service you agree to our recording of your email address so that we can identify you as a user and track your usage of the Service.  This email address may be used to contact you periodically for important service changes or to request your feedback.  It is our intention not to spam you with marketing emails, although even the odd email may be considered spam by some users so in any case you have the opportunity to opt out of ANY further email communication.

When using the Service, all of the information about the current email message you have open (the “Email Message”) including but not limited to message subject, body, and other metadata such as date/time received, labels/categories, etc. will be captured by the Service and then passed over the internet in whole or in part to the API of the Connector(s) you have configured.  What happens to the Email Message data once it has been sent to the Connector is the responsibility of the provider of that API (e.g. CRM system provider) and not the responsibility of Cardin.  The Connector API typically will return additional information about the Email Message (e.g. a contact record from a CRM system matching the From email address)(“Connector Data”).  When you close the Cardin app, none of the Email Message or Connector Data is stored by Cardin.  Cardin does store between user sessions the configuration of the connectors and authentication information (e.g. bearer token, API key, etc.) required to access them.  This information is stored in the Google property service or Microsoft Outlook roaming storage depending on which email client you are using.  Cardin is not responsible for the security and integrity of Google or Microsoft storage.

cardinsoft.com Website

When you use the cardinsoft.com website (part of the Service), some information is also automatically collected, such as your Internet Protocol (IP) address, your operating system, the browser type, mobile phone type, the address of a referring website, and your activity on the Service. 

We may also automatically collect certain logistical information in server logs, including information about how you use various features of the Service and information about the number, frequency and length of each session. 

We may also automatically collect certain information through the use of “Cookies.” “Cookies” are identifiers we transfer to your browser or device (small data files cached in your browser) that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited. 

Among other things, cookies help us improve the Service and your experience. If we link cookies to any personally identifying information, we will treat this information as Personal Data. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some or all of our features made available via the Service. 

We may use Web beacons or similar technology on the Service. Web beacons are small, invisible graphic images that may be used on the Service or in emails relating to the Service to collect certain information and monitor user activity on the Service, such as to count visits, understand usage effectiveness and to tell if an email has been opened and acted upon. 

We may store and process personal data in the United States and other countries. We do not share any of this information with third parties, other than service providers working on our behalf (e.g. Google Analytics).

If you have any questions about this Privacy Policy, please contact us at support@cardinsoft.com